At first we went the way of many companies – expensive offices, overpaid admin staff and glossy marketing brochures – until we realised the only two things that matter to clients are quality and cost. 13 years later we are proud to have retained our original clients and gained many more seeking a good-quality, reliable translation service. Your project managers aren’t unpaid interns or outsourced minions in foreign offices, but a small team of experienced professionals based in small offices in the Cotswolds (UK) and in Berlin (Germany).
We've seen the translation industry morph into two standard models over the years. First are the 'jack-of-all-trades' translators in city offices, who will charge you the earth. You're not paying for quality work with these high rates, you're paying for the office rent and the glossy brochures. The other model sees slick Internet companies farming out translations to the thousands of anonymous translators working online. Rates are usually low but so is the quality of their work. This can end up very expensive in the end when you have irate customers and lawsuits on your hands!
We can offer you the best of both worlds – experienced translator managers who work with a small, trusted team of specialists worldwide. The majority of our translators have worked with us for over ten years and through countless projects of all shapes and sizes, so we know exactly where their strengths lie.
We are also available for our clients during evenings, weekends and public holidays, and we always deliver as fast as possible - 'rush', weekend or holiday surcharges are just not our cup of tea.